Warranty & Return

Returns

Your satisfaction is 100% guaranteed. We're a small business and it is important our customer's are happy with each purchase. We offer returns or exchanges within 30 days of receiving your order. Ship your item back and you can return your product for store credit, a different product, or a refund to the original payment method.

Strength. Durability. Reliability.

We select high quality materials to create an exceptionally strong, durable, and reliable product for your rigorous activities. We stand behind our products 100% against defects in materials and workmanship. 

If there is an issue with your product we will work with you to repair or replace your item.

This warranty does not cover normal wear and tear or defects caused by accidents or improper care. Warranty will only cover our products and not contents inside.

The exception to the lifetime warranty are the following products:

Hammock Warranty

Hammocks are covered against defects in material and workmanship for a 1 year period from the date of purchase.

Sleeping Pad Warranty

Sleeping pads are covered against defects in material and workmanship for a 3 year period from the date of purchase.

Waterproof Phone Pouch Warranty

Phone pouches are covered for 30 days against defects in material and workmanship from the date of purchase.

For warranty claim or repairs email paddleidaho@gmail.com

Include:

1. Name:

2. Reason:

3. Images of defect in material or workmanship